Legal
Terms & conditions.
The short version of buying from Flowcase — pricing, orders, warranty, and liability.
Last updated — September 2026
Orders & pricing
- Prices are in INR and inclusive of GST where applicable.
- An order is accepted when we email confirmation with a tracking ID.
- We may cancel unpaid, fraudulent, or mis-priced orders and refund you in full.
- Discount codes (including REUSE10) cannot be stacked unless stated.
Use & compatibility
- Cases are moulded per model — check your exact model before ordering.
- Drop protection is rated to 2.5 m on flat surfaces, not a guarantee against all damage.
- MagSafe-compatible; third-party chargers and mounts vary in magnet strength.
Warranty limits
- 6-month warranty against manufacturing defects from delivery.
- Excludes cosmetic wear, misuse, and damage beyond the rated drop spec.
- Remedy is limited to replacement or refund of the case price.
Liability & law
- Liability is capped at the price paid for the order giving rise to the claim.
- We are not liable for indirect loss, including damage to the phone itself.
- Governed by the laws of India; disputes subject to Bengaluru courts.