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Legal

Terms & conditions.

The short version of buying from Flowcase — pricing, orders, warranty, and liability.

Last updated — September 2026

Orders & pricing

  • Prices are in INR and inclusive of GST where applicable.
  • An order is accepted when we email confirmation with a tracking ID.
  • We may cancel unpaid, fraudulent, or mis-priced orders and refund you in full.
  • Discount codes (including REUSE10) cannot be stacked unless stated.

Use & compatibility

  • Cases are moulded per model — check your exact model before ordering.
  • Drop protection is rated to 2.5 m on flat surfaces, not a guarantee against all damage.
  • MagSafe-compatible; third-party chargers and mounts vary in magnet strength.

Warranty limits

  • 6-month warranty against manufacturing defects from delivery.
  • Excludes cosmetic wear, misuse, and damage beyond the rated drop spec.
  • Remedy is limited to replacement or refund of the case price.

Liability & law

  • Liability is capped at the price paid for the order giving rise to the claim.
  • We are not liable for indirect loss, including damage to the phone itself.
  • Governed by the laws of India; disputes subject to Bengaluru courts.